Terms and Conditions

Terms And Conditions

Last updated December 21, 2024

AGREEMENT TO OUR LEGAL TERMS

We are On Point Resume & Coaching Services, doing business as Desiree Jackson (“Company,” “we,” “us,” “our”), a company registered in Massachusetts, United States at George Loomis Rd., Southwick, MA 01077.

We operate the website http://onpointresumecoachingservices.com(the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

We provide a wide range of services to support your career journey. Whether you’re seeking a new job, transitioning to a new industry, aiming for a promotion, or needing HR expertise or training in your small to mid-sized business, we’re here to help you succeed. Our services include crafting compelling resumes that get noticed and providing personalized coaching and guidance every step of the way. We are committed to helping you achieve your career goals.

You can contact us by phone at 941-536-3700, email at onpointresumecoachingservices@gmail.com, or by mail at George Loomis Rd. Southwick, MA 01077, United States.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and On Point Resume & Coaching Services, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by onpointresumecoachingservices@gmail.com, as stated in the email message. By continuing to use the Services after the effective date of any changes, you agree to be bound by the modified terms.

The Services are intended for users who are at least 13 years of age. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be your parent or guardian, to read and agree to these Legal Terms prior to you using the Services.

We recommend that you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

1. OUR SERVICES

2. INTELLECTUAL PROPERTY RIGHTS

3. USER REPRESENTATIONS

4. PRODUCTS

5. PURCHASES AND PAYMENT

6. SUBSCRIPTIONS

7. RETURN/REFUNDS POLICY

8. PROHIBITED ACTIVITIES

9. USER-GENERATED CONTRIBUTIONS

10. CONTRIBUTION LICENSE

11. GUIDELINES FOR REVIEWS

12. THIRD-PARTY WEBSITES AND CONTENT

13. SERVICES MANAGEMENT

14. PRIVACY POLICY

15. COPYRIGHT INFRINGEMENTS

16. TERM AND TERMINATION

17. MODIFICATIONS AND INTERRUPTIONS

18. GOVERNING LAW

19. DISPUTE RESOLUTION

20. CORRECTIONS

21. DISCLAIMER

22. LIMITATIONS OF LIABILITY 

23. INDEMNIFICATION

24. USER DATA

25. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

26. CALIFORNIA USERS AND RESIDENTS

27. MISCELLANEOUS

28. CONTACT US

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Servies in a way that would violate the Gramm-Leach-Billey Act (GLBA).

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES” section below, we grant you a non-exclusive, non-transferable, revocable license to:

· Access the Services; and 

· Download or print a copy of any portion of the Content to which you have properly gained access, 

· solely for your personal, non-commercial use or internal business purposes.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: onpointresumecoachingservices@gmail.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions and contributions

Please carefully review this section and the “PROHIBITED ACTIVITIES” section before using our Services to understand the (a) rights you grant us and (b) obligations you have when you post or upload any content via the Services.

Submissions: By submitting any questions, comments, suggestions, or feedback about our Services (together referred to as “Submissions”), you agree to transfer all intellectual property rights to us. We will own these Submissions and can use them freely for any lawful purpose without acknowledgment or compensation to you.

Contributions: The Services may allow you to engage in chats, contribute to blogs, and participate in forums where you can create and share content, including text, videos, audio, images, and more (collectively referred to as "Contributions"). Any publicly posted submission will also be considered a Contribution.

You understand that Contributions may be viewable by other users of the Services and possibly through third-party websites.

When you post Contributions, you grant us a license (including use of your name, trademarks, and logos):By submitting any Contributions, you grant us a worldwide, perpetual, non-exclusive, royalty-free license to use, copy, publish, distribute, and exploit your Contributions (including your image, name, and voice) for any purpose, commercial or otherwise. This includes the right to create derivative works and sublicense these rights. Our use may occur in any media format and through any media channels.

This license permits us to use your name, company name, and franchise name, as applicable, along with any trademarks, service marks, trade names, logos, and personal or commercial images that you provide.

You are responsible for what you post or upload: By submitting content or posting contributions through our services, you:

· Confirm that you have read and agree to our “PROHIBITED ACTIVITIES,” and will not post anything illegal, harassing, hateful, defamatory, obscene, abusive, discriminatory, threatening, sexually explicit, false, or misleading.

· Waive any moral rights to your submissions and/or contributions, to the extent permitted by law.

· Confirm that your submissions and/or contributions are original or that you have the necessary rights and permissions to submit them.

· Acknowledge that your submissions and/or contributions do not contain confidential information.

You are responsible for your submissions and agree to reimburse us for any losses due to your violation of this section, third-party intellectual property rights, or applicable laws.

We may remove or edit your Content:We are not obligated to monitor Contributions, but we can remove or edit them at any time without notice if we believe they are harmful or violate these Legal Terms. Such actions may also lead to the suspension of your account and reporting to authorities.

Copyright infringement

We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the “COPYRIGHT INFRINGEMENTS” section below.

3. USER REPRESENTATIONS

By using the Services, you represent that: 

1. You have the legal capacity to agree to these terms. 2. You are at least 13 years old, or have parental permission if you are a minor. 3. You will not access the Services through automated means. 4. You will not use the Services for illegal or unauthorized purposes. 5. Your use will comply with all applicable laws.

If you provide false or incomplete information, we may suspend or terminate your account and deny access to the Services.

4. PRODUCTS

We aim to display the colors, features, specifications, and details of our products as accurately as possible. However, we cannot guarantee that this information will always be accurate or error-free, and your display may not reflect the actual colors and details. All products are subject to availability, and we can’t guarantee stock. We also reserve the right to discontinue any product at any time, and prices are subject to change.

5. PURCHASES AND PAYMENT

We accept the following forms of payment:

· PayPal

· Cash App

· Venmo

You agree to provide accurate and current information for all purchases made through our services and to update your account details—such as email, payment method, and card expiration date—promptly. Sales tax will be added as required, and we may change prices at any time. All payments must be in US dollars.

By ordering, you agree to pay the current prices and any shipping fees, authorizing us to charge your chosen payment method. We may correct pricing errors even after payment has been requested or received.

We reserve the right to refuse any order made through our Services and may limit or cancel quantities purchased by an individual, household, or order. This includes orders from the same account, payment method, or shipping address. We may also restrict orders that appear to be made by dealers, resellers, or distributors.

6. SUBSCRIPTIONS

Billing and Renewal

Subscriptions will not be renewed automatically. We will email you prior to expiry to ask if you wish to renew and communicate the cost of doing so.

Cancellation

To cancel your subscription, email onpointresumecoachingservices@gmail.com with the subject “Cancel Services” at least 10 days before your renewal date. For instance, if your renewal is on the 10th, contact us by the 30th or 31st of the previous month. Your cancellation will take effect at the end of the current term. For questions or concerns, please email onpointresumecoachinservices@gmail.com.

Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

7. RETURN/REFUNDS POLICY

All sales are final, and no refund will be issued.

8. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

· Collecting data or content to create databases or directories without our permission.

· Misleading us or other users, particularly to gain sensitive information like passwords.

· Disabling or interfering with security features that protect the Services.

· Disparaging our reputation or the Services.

· Using information from the Services to harass or harm others.

· Misusing support services or submitting false abuse reports.

· Violating any laws or regulations while using the Services.

· Engaging in unauthorized linking or framing.

· Uploading harmful materials like viruses or spam.

· Using automated tools for data extraction or messaging.

· Removing copyright notices from content.

· Impersonating other users.

· Uploading materials that collect information without user consent.

· Disrupting the Services or their networks.

· Harassing our employees or agents.

· Bypassing access restrictions.

· Copying or reverse engineering our software without permission.

· Using automated systems to access the Services.

· Collecting usernames or emails for unsolicited outreach.

· Competing with us or using the Services for commercial purposes.

· Advertising or selling goods and services through the Services.

· Transferring your profile to others.

9. USER-GENERATED CONTRIBUTIONS

The Services may invite you to engage in chats, blogs, message boards, and online forums, allowing you to create and share content such as text, videos, audio, photographs, and comments (collectively called “Contributions”). Your Contributions may be treated as non-confidential and non-proprietary. By sharing any Contributions, you represent and warrant that:

· The creation, distribution, and use of your contributions will not infringe on any third-party proprietary rights, including copyright and trademark rights.

· You confirm that you own or have the necessary rights and permissions to use your contributions and allow others to do so as outlined in these legal terms. 

· You have obtained consent from all identifiable individuals in your contributions to use their names or likenesses. 

· Your contributions are accurate and not misleading. 

· Your contributions do not contain unsolicited advertising or solicitation.

· Your contributions are not obscene, violent, or harassing.

· Your contributions comply with all applicable laws and do not violate privacy rights.

· Your contributions do not involve child pornography or harm to minors.

· Your contributions do not include offensive comments related to race, gender, or disabilities.

· Your contributions do not violate any legal terms or regulations.

Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.

10. CONTRIBUTION LICENSE

By posting your Contributions to any part of the Services, you grant us an unrestricted, perpetual, royalty-free license to use, copy, disclose, and distribute your Contributions (including your image and voice) for any purpose, including commercial and advertising. This includes the right to create derivative works and sublicense these rights, using any media format and channels.

This license covers all forms, media, or technologies now existing or developed in the future. It includes the use of your name, company name, franchise name, and any trademarks, logos, and images you provide. You waive all moral rights to your contributions and confirm that these rights have been asserted.

You retain full ownership of your Contributions and any associated intellectual property rights. We are not liable for statements made in your Contributions on our Services. You are solely responsible for your Contributions and agree to release us from any liability related to them.

We reserve the right to edit, re-categorize, or delete any Contributions at our discretion and without notice. We are not obligated to monitor Contributions.

11. GUIDELINES FOR REVIEWS

We provide areas on our Services for reviews or ratings. When posting a review, please follow these guidelines:

1. Have firsthand experience with the person or entity being reviewed. 2. Avoid offensive, abusive, or hateful language. 3. Do not include discriminatory references based on religion, race, gender, or other personal characteristics. 4. Refrain from referencing illegal activity. 5. Do not post negative reviews if you are affiliated with a competitor. 6. Avoid making legal conclusions. 7. Do not post false or misleading statements. 8. Do not organize campaigns to encourage others to leave reviews, either positive or negative.

We reserve the right to accept, reject, or remove reviews at our discretion and are not obligated to screen or delete them, regardless of their content. Reviews do not reflect our endorsements or the views of our affiliates. We are not liable for any claims or losses arising from reviews. By posting a review, you grant us the right to use the content in any form, including reproduction, modification, and distribution.

12. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain links to other websites (“Third-Party Websites”) and content created by third parties (“Third-Party Content”). We do not monitor or verify the accuracy or appropriateness of these Third-Party Websites and Content, and we are not responsible for any issues that arise from them. Links to Third-Party Content do not imply our endorsement. If you access these websites or use Third-Party Content, you do so at your own risk. Our Legal Terms no longer apply, and we recommend reviewing the terms and privacy policies of those websites. Any purchases made through Third-Party Websites are solely between you and those third parties. We are not responsible for such transactions, and you agree to hold us harmless from any harm or losses related to these purchases or Third-Party Content.

13. SERVICES MANAGEMENT

We reserve the right to: 

1. Monitor the Services for violations of these Legal Terms. 2. Take legal action against anyone who violates the law or these terms, including reporting to law enforcement. 3. Restrict access to or disable any of your Contributions as we see fit. 4. Remove or disable excessively large or burdensome files and content. 5. Manage the Services to protect our rights and ensure proper functioning.

14. PRIVACY POLICY

We prioritize data privacy and security. Please review our Privacy Policy: https://onpointresumeandcoachingservic.godaddysites.com/privacy-policy. By using our Services, you agree to this policy, which is part of our Legal Terms. Our Services are hosted in the United States. If you access them from another region with different data laws, you consent to have your data transferred to and processed in the U.S. We do not knowingly collect information from children or market to them. In accordance with the U.S. Children's Online Privacy Protection Act, we will delete any personal information from users under 13 if we are made aware of it and do not have verifiable parental consent.

15. COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe any material on our services infringes your copyright, please notify us using the contact information below (a "Notification"). A copy of your Notification will also be sent to the person who posted the material.

Please note that you may be liable for damages if your Notification contains false information. If you're unsure whether the material infringes your copyright, consider consulting an attorney before reaching out.

16.  TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE  LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If your account is terminated or suspended, you are prohibited from creating a new account under any name, including fake or third-party names. We may also pursue legal action against you.

17. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove content from our Services at any time without notice. While we are not obligated to update information, we may choose to do so. We also have the right to modify or discontinue all or part of the Services without liability for any changes, price adjustments, or suspensions.

We cannot guarantee that the Services will always be available. Issues such as hardware or software problems and maintenance may cause interruptions or delays. We reserve the right to change, suspend, or discontinue the Services at any time without notice. You agree that we are not liable for any loss or inconvenience caused by your inability to access the Services during such times. Additionally, we are not obligated to maintain or support the Services or provide updates or corrections.

18. GOVERNING LAW

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts applicable to agreements made and to be entirely performed within the Commonwealth of Massachusetts, without regard to its conflict of law principles.

19. DISPUTE RESOLUTION

To resolve any disputes related to these Legal Terms (referred to as "Disputes"), both Parties agree to attempt informal negotiations for at least thirty (30) days before initiating arbitration. These negotiations begin with written notice from one Party to the other.

Binding Arbitration

If the Parties cannot resolve a Dispute through informal negotiations, it will be settled exclusively through binding arbitration, except for specifically excluded Disputes. You understand that this means you waive your right to sue in court and have a jury trial. Arbitration will follow the Commercial Arbitration Rules of the American Arbitration Association (AAA) and the AAA’s Supplementary Procedures for Consumer Related Disputes, both available on the AAA website. Your arbitration fees and the arbitrator’s compensation will be governed by the AAA Consumer Rules. Arbitration may occur in person, via documents, by phone, or online. The arbitrator will provide a written decision but is not required to explain the reasons unless requested. The arbitrator must comply with applicable law, and any award may be challenged if they do not.

The arbitration will take place in Hampden County, Massachusetts, unless otherwise required. The Parties may still seek court intervention to compel arbitration, stay proceedings, or confirm, modify, vacate, or enter judgment on the arbitration award.

If a dispute goes to court instead of arbitration, it must be handled in the state and federal courts of Hampden County, Massachusetts. The parties consent to this jurisdiction and waive any defenses regarding personal jurisdiction or venue. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) do not apply to these legal terms.

No Dispute related to the Services may be initiated more than one (1) year after the cause of action arises. If any part of this provision is found illegal or unenforceable, those Disputes will be resolved by a designated court, and both Parties agree to its jurisdiction.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class-action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to informal negotiations or binding arbitration: (a) disputes regarding the enforcement, protection, or validity of a Party's intellectual property rights; (b) disputes involving allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) claims for injunctive relief. If any part of this provision is found illegal or unenforceable, such Disputes will be decided by a court of competent jurisdiction, and the Parties agree to submit to that court's personal jurisdiction.

20. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update the information on the Services at any time, without prior notice.

21. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THERIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULTS OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

22. LIMITATIONS OF LIABILITY

WE, INCLUDING OUR DIRECTORS, EMPLOYEES, AND AGENTS, SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, SUCH AS LOST PROFITS OR DATA, ARISING FROM YOUR USE OF OUR SERVICES, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR LIABILITY IS LIMITED TO THE LESSER OF THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS PRECEDING THE CAUSE OF ACTION OR $1.00 USD.  CERTAIN LAWS MAY NOT ALLOW THESE LIMITATIONS TO APPLY, IN WHICH CASE YOU MAY HAVE ADDITIONAL RIGHTS.

23. INDEMNIFICATION

You agree to defend, indemnify, and hold us and our subsidiaries, affiliates, and employees harmless from any claims, losses, liabilities, or expenses, including attorneys’ fees, arising from: 1. Your Contributions; 2. Your use of the Services; 3. Breaches of these Legal Terms; 4. Violations of your representations and warranties; 5. Infringements of third-party rights, including intellectual property rights; or 6. Harmful actions toward other users. We reserve the right to take control of the defense for any indemnified claims at your expense, and you agree to cooperate with us. We will notify you of any claims we have become aware of that are subject to this indemnification.

24. USER DATA

We will retain the data you send to the Services for performance management and usage tracking. While we conduct regular backups, you agree that we are not liable for any loss or corruption of this data and waive any right to legal action against us for such issues.

25. ELECTRONIC COMMUNICATION, TRANSACTIONS, AND SIGNATURES

By visiting our Services, sending emails, or filling out online forms, you are engaging in electronic communication. You consent to receive all agreements, notices, and disclosures electronically, which satisfies any legal requirements for written communication. You agree to the use of electronic signatures and delivery of records related to transactions conducted through our Services. Additionally, you waive any legal rights regarding original signatures and the requirement for non-electronic records in any jurisdiction.

26. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

27. MISCELLANEOUS

These Legal Terms and any related policies represent the entire agreement between you and us. Failure to enforce any part of these terms doesn't waive our rights. We may assign our rights and obligations at any time and are not liable for losses beyond our control. If any part of these terms is found to be unlawful or unenforceable, it will be severed, leaving the rest intact. No joint venture, partnership, or agency relationship is created through these terms. You agree these terms won't be construed against us due to their drafting, and you waive any defenses related to their electronic form and lack of signatures.

28. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding the use of the Services, please contact us at:

On Point Resume & Coaching Services

George Loomis Rd. 

Southwick, MA 01077

United States 

Phone: 941-536-3700

onpointresumecoachingservices@gmail.com