Terms and Conditions

Terms & Conditions 

Last Updated: January 1, 2025 

Welcome to On Point Resume & Coaching Services ("Company," "we," "us," or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, services, digital products, consultations, coaching programs, and any related communications (collectively, the "Services"). 

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services. 

1. BUSINESS INFORMATION 

On Point Resume & Coaching Services is owned and operated by Desiree Jackson. 

Contact Email: onpointresumecoachingservices@gmail.com 

2. ELIGIBILITY 

You must be 18 years of age or older to use our Services. By using our Services, you represent that you meet this requirement. 

3. SERVICES OFFERED 

We provide professional resume writing, career coaching, interview preparation, LinkedIn optimization, consulting services, digital products, workshops, and related career development resources. 

All Services are provided for informational and educational purposes only and do not guarantee employment, promotion, salary increases, or specific outcomes. 

4. CLIENT RESPONSIBILITIES 

You agree to: 

• Provide accurate, complete, and truthful information 
• Review all deliverables upon receipt 
• Communicate feedback within stated timeframes 
• Use Services for lawful purposes only 

We are not responsible for errors resulting from inaccurate or incomplete information you provide. 

5. PAYMENT TERMS 

All prices are listed in U.S. dollars unless otherwise stated. Payment is due in full before the delivery of Services unless otherwise agreed in writing. 

Accepted payment methods may include credit/debit cards, digital payment platforms, or other methods made available at checkout. 

6. REFUND & CANCELLATION POLICY 

All sales are final, except where required by law. 

Due to the personalized and digital nature of our Services, refunds are not provided once work has commenced or materials have been delivered. 

Consultations or sessions must be canceled or rescheduled at least 24 hours in advance. Missed appointments may be forfeited. 

7. NO GUARANTEES OR PROFESSIONAL DISCLAIMERS 

We do not guarantee specific career outcomes, employment offers, or job placement results. Coaching and consulting services are not a substitute for legal, financial, or mental health advice. 

8. INTELLECTUAL PROPERTY 

All content, materials, templates, workbooks, digital products, and deliverables provided through our Services are the intellectual property of On Point Resume & Coaching Services unless otherwise stated. 

You are granted a limited, non-transferable, non-exclusive license for personal use only. Redistribution, resale, or reproduction without written permission is prohibited. 

9. CONFIDENTIALITY 

We respect your privacy and treat client information as confidential. Confidentiality does not apply to publicly available information, independently obtained, or required to be disclosed by law. 

10. WEBSITE USE & PROHIBITED ACTIVITIES 

You agree not to: 

• Violate applicable laws or regulations 
• Infringe intellectual property rights 
• Upload malicious code 
• Attempt unauthorized access to systems 

We reserve the right to restrict access for violations. 

11. THIRD-PARTY SERVICES & LINKS 

Our Services may include links to third-party websites or tools. We are not responsible for the content, policies, or practices of third parties. 

12. LIMITATION OF LIABILITY 

To the fullest extent permitted by law, On Point Resume & Coaching Services shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Services. 

13. INDEMNIFICATION 

You agree to indemnify and hold harmless On Point Resume & Coaching Services and its owner from claims arising out of your use of the Services or violation of these Terms. 

14. GOVERNING LAW & DISPUTE RESOLUTION 

These Terms are governed by the laws of the Commonwealth of Massachusetts. 

Any disputes shall be resolved through binding arbitration in Massachusetts, except where prohibited by law. 

15. MODIFICATIONS TO TERMS 

We reserve the right to update or modify these Terms at any time to remain compliant with applicable laws, including changes occurring in 2025, 2026, and beyond. Updates will be reflected by a revised "Last Updated" date. 

16. TERMINATION 

We reserve the right to terminate or suspend access to Services for violations of these Terms without notice. 

17. ELECTRONIC COMMUNICATIONS 

By using our Services, you consent to receive electronic communications from us. 

18. SEVERABILITY 

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect. 

19. CONTACT INFORMATION 

If you have questions about these Terms, contact us at: 

📧 onpointresumecoachingservices@gmail.com 

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.